Frequently Asked Questions

What is Astro Assured?

Astro Assured is a platform offering personalized Vedic Astrology consultations and remedies to help you with personal growth, transformation, healing, and spiritual insight.

How does Vedic Astrology differ from Western Astrology?

Vedic Astrology, also known as Jyotish, is an ancient Indian system based on precise astronomical calculations and the sidereal zodiac. It focuses on karmic patterns and life-path predictions, whereas Western Astrology typically uses the tropical zodiac and emphasizes psychological aspects.

What is a Kundali?

A Kundali is a Vedic birth chart created using your exact birth date, time, and place. It shows planetary positions at birth and forms the foundation of Vedic Astrology.

Unlike a simple Western birth chart, a Kundali includes:

  • 16 divisional charts (like Navamsa, Dashamsa)
  • Multiple Dasha systems (e.g. Vimshottari, Astottari)
  • Nakshatras (27 lunar constellations)
  • Yogas, doshas, and more

It offers deeper insight into every area of life, timing of events, and karmic patterns.

What areas of life can you help with?

We provide insights and solutions for various aspects of life:

  • Career & Business Growth
  • Love, Marriage & Relationships
  • Health & Well-being
  • Legal & Financial Matters
  • Foreign Travel & Settlement
  • Property & Investments
  • Parenthood & Progeny
  • Spiritual Awakening & Inner Peace
What kind of questions can I ask?

Check out these Sample Questions. When you’re ready, Ask Astrologer.

How do I book a consultation?

You can easily book a consultation by visiting Book Consultation and selecting a suitable package. You will be able to book time slot after payment confirmation.

What do I need to provide for a consultation?

We require your accurate birth details: date, time, and place of birth to offer precise guidance. For matchmaking and business consultation, we may need additional details.

What if I don’t have correct birth details?

We strongly recommend sharing correct birth details for accurate guidance. In case you don’t have correct birth details, we can still answer your Query by analyzing Prashna Kundali. Ask your Question via Prashna Astrology.

Can I add additional Kundali for my reading?

Yes. You can include up to 3 additional Kundalis for your reading at a cost of ₹200/ $10 per Kundali.

What is Prashna Astrology?

Prashna Astrology, also known as Horary Astrology, is a branch of Vedic astrology that answers specific questions based on the exact moment the question is asked. Instead of relying on the birth chart, the astrologer casts a chart for the time and place of the query to provide accurate insights.

When to Opt for Prashna:

  • You want to cross-check an event’s likelihood before it happens
  • Birth details are unknown or unavailable
  • You have a specific, urgent question
  • You want clarity on a single issue (job, relationship, travel, etc.)
  • You’re facing a sudden situation needing quick guidance
What is covered in Complete Kundali Analysis?

Complete Kundali Analysis includes:

1. Kundali Overview (40 minutes)

  • Understanding your Kundali
  • Key Yogas and Doshas
  • Relationship Overview
  • Career Overview
  • Wealth/ Finances Overview
  • Important Events & Timing
  • Personalized Remedies

2. QnA Session (20 minutes)

  • Ask Unlimited Questions

3. Free Follow-ups

Ask upto 5 Follow-up Questions related to the Analysis via WhatsApp for up to 7 days.

4. Complimentary Premium Life Report

Paid Add-On: Get written version of your Kundali Analysis (PDF) at an additional ₹500/ $10.

How accurate are your predictions?

While astrology provides deep insights, outcomes depend on a combination of karma, free will, and cosmic timing. Our guidance aims to help you make informed decisions and navigate challenges effectively.

How are the remedies personalized?

Each remedy is customized based on your unique astrological chart, ensuring it aligns with your karmic path and life goals.

What is Kundali Matching?

Kundali Matching or Kundali Milan uses principles of Vedic Astrology to assess compatibility between potential partners, helping to ensure a harmonious and fulfilling relationship. We consider Ashtakoota Guna milan points as well as various other factors for matchmaking.

Is Kundali Matching suitable for love marriages?

Yes, Kundali Matching can be helpful for both arranged and love marriages by offering compatibility insights and solutions for potential challenges.

What other services do you provide?

We provide many specialized Astrology services such as Birth Time Rectification, Family Consultation, Urgent Consultation, Astro Bundles, Astrology for Business, and more. Connect with us via WhatsApp to know more. These services will come up on website soon.

What payment methods do you accept?

For Indian users: UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, Wallets, EMI on select cards

For international users: Credit Cards, Debit Cards, PayPal Wallet, Apple Pay (in select countries)

Can I place my order via WhatsApp?

Yes. Reach out to us via WhatsApp in that case.

What is your Refund & Return policy?

Due to the personalized and spiritual nature of our products and services, all sales are final. However, if you receive incorrect product, please contact us via Help Center within 7 days of receipt for a replacement or store credit.

I have a query regarding my recent purchase.

Reach out to us via Help Center for Query Regarding New Purchase, Refund/ Replacement Request, or to Report Product Quality.

Can I join as an astrologer?

Yes, we are inviting skilled astrologers to join our platform. You can submit your application through our Astrologer Registration Page. Once you apply, our team will review your details, and if shortlisted, you’ll be contacted for the next steps of the onboarding process.

For International Users

Why are prices on the international page higher than the Indian version?

Our international pricing includes additional costs such as foreign exchange conversion charges and higher payment gateway commissions for international transactions. These fees are unavoidable when accepting payments in USD and other foreign currencies.

Are the services or products different for international users?

No, the services and products remain the same in quality and detail. You receive the same in-depth guidance, reports, and remedies. The pricing difference is purely due to transaction-related overheads and international compliance.

Can I pay in INR even if I live outside India?

If you’re an NRI or overseas customer with access to an Indian payment method (like an Indian debit/credit card or UPI), you’re welcome to pay in INR. Otherwise, please pay via USD page to ensure smooth payment processing.

What currency will I be charged in?

All prices on the international page are displayed and charged in USD (or your local currency, depending on your region). The amount will be automatically converted by your bank or card provider at the prevailing exchange rate.

Do you offer the same level of support to international users?

Absolutely. Whether you’re in India or abroad, we’re equally committed to providing prompt support, detailed guidance, and high-quality services to every client.

Are there any hidden fees in international pricing?

No. The prices you see are inclusive of all applicable transaction fees. However, your card provider or bank may charge you a nominal international transaction fee based on their policies.

Can I switch between the Indian and international pages?

We recommend using the appropriate version based on your payment method. This ensures a smooth experience and prevents any payment failure or currency mismatch.

I live abroad but want to gift a consultation to someone in India. What should I do?

You can either place the order via Indian payment method, or place the order via USD page and mention the recipient’s details in the notes. We’ll ensure the consultation is arranged accordingly.